Terms of Service

This is a working draft. It has not yet been reviewed by a legal adviser, and the sections marked [TO CONFIRM] need decisions from the business before this is published.

1. These terms

These terms govern your use of this website and the Cut To Media & Entertainment™ client portal. Work we carry out for you is governed by the separate production agreement we sign with you. If the two ever disagree, the production agreement wins.

2. Using the client portal

• Your account is for you. Do not share your password. Tell us promptly if you think someone else has it.
• An account owner can invite colleagues and set what each of them may do. Owners and reviewers can approve work and sign documents; viewers cannot.
• You are responsible for what is done through your account.
• We may suspend an account that is being used to harm the service or another client.

3. Work in review

Cuts and files shared with you before final delivery are confidential and are provided for review only. Do not publish, broadcast, or share them outside your organisation until the work is delivered and paid for. They frequently contain unreleased material, and music or footage we have not yet licensed for public use.

4. Approvals

When you approve a version through the portal, we record who approved it and when, and we treat it as your sign-off to proceed. Changes requested after an approval may be chargeable and may affect the schedule.

5. Electronic signatures

Where you sign a document in the portal, you agree that your electronic signature is as binding as a handwritten one. We record your name, email, IP address, device, the time, and a fingerprint of the exact document, and we keep that record as evidence of the signature. You may instead print, sign and return a document by hand if you prefer.

6. Fees and payment

• Fees are as set out in the quotation or production agreement for each project.
• Invoices are payable within [TO CONFIRM: number] days of issue.
• [TO CONFIRM: interest or charges on late payment, if any.]
• Taxes are charged as required by law.

7. Ownership of the work

Unless the production agreement says otherwise, rights in the delivered work pass to you on final payment. Until then they remain ours. We keep the right to show the work in our portfolio and showreel unless we have agreed in writing not to.

Anything you supply to us - brand assets, footage, music, contributor releases - remains yours, and you confirm you have the right to give it to us for the project.

8. Your content

You keep ownership of everything you upload. You give us permission to use it as needed to carry out the work. Do not upload anything unlawful, or anything you do not have the right to share with us.

9. Availability

We aim to keep the portal available but do not guarantee uninterrupted access. We may take it down for maintenance. The portal is a convenience for accessing your project, not the sole record of it.

10. Liability

[TO CONFIRM: liability cap and exclusions. This needs a decision, and it is the clause most worth taking advice on.] Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Cancellation

Either party may cancel a project in writing. Fees for work already carried out, and third-party costs already committed, remain payable.

12. Law

These terms are governed by the laws of India, and the courts of [TO CONFIRM: city] have exclusive jurisdiction.

13. Contact

Questions about these terms: [email protected].